Angelica Cinicola

UX / UI Designer

Profile

UX / UI Designer with solid experience designing user-centered digital products across SaaS platforms, comparison tools, and data-driven systems. Strong background in interaction design, usability, and design systems, supported by a foundation in psychology. Experienced in working within structured environments and cross-functional teams to simplify complex user flows, improve clarity, and ensure consistency across digital products.

Core Skills

User Experience (UX) Design
User Interface (UI) Design
Interaction Design
User-Centered Design
Design Thinking
Usability Testing
Qualitative & Quantitative User Research
Information Architecture
Task & User Flows
Wireframing
Prototyping
Design Systems

Tools & Technologies

FigmaFigJamMiroAdobe IllustratorAdobe PhotoshopJiraConfluenceProtoPie (basic)HTML & CSS (basic)

Professional Experience

UX / UI Designer

Arcane Tinmen (Dragon Shield) · Full-time

Feb 2023 – Jan 2024
  • Redesigned UI and navigation flows for multiple Card Manager applications
  • Designed layouts for account creation and upgrade journeys
  • Conducted user research and prototyping with the Product Discovery team
  • Maintained and evolved design systems across apps and website
  • Designed marketing visuals supporting user acquisition and engagement

UX/UI Consultant

PrimeIT

Apr 2022 – Oct 2022
  • Designed and refined design system patterns with Product and UI teams
  • Conducted usability reviews and gathered feedback to improve UI consistency
  • Delivered UX solutions supporting multiple product teams

UX/UI Designer

Hitachi Vantara

Apr 2022 – Oct 2022
  • Collaborated with the Design System team on new pattern design
  • Reviewed existing patterns and identified opportunities for improvement
  • Supported Product Design teams using shared design system components
  • Gathered feedback and research to inform new pattern development

Freelance UX/UI Designer

Self-employed

Jan 2021 – Jul 2021
  • Delivered wireframes, interactive prototypes, and personas for client projects
  • Conducted heuristic evaluations and supported content strategy decisions
  • Designed visual assets and guided clients through user-centered solutions

UX/UI Designer

CompareEuropeGroup · Full-time

Oct 2019 – Oct 2020
  • Designed comparison flows for financial services, utilities, and telecom products
  • Produced UI mockups, prototypes, and style guide elements
  • Conducted competitor analysis to identify new product opportunities
  • Created visual assets for digital advertising campaigns

UX/UI Designer

Defined.ai · Full-time

Mar 2019 – Sep 2019
  • Designed AI platform features and e-learning components
  • Delivered high-fidelity prototypes, wireframes, and task flows
  • Conducted usability testing to validate design decisions
  • Collaborated with developers during design handoff and implementation

Additional Professional Experience

Trust & Safety Associate

Accenture Portugal · Full-time

Aug 2024 – Sep 2025
  • Reviewed user-generated content to ensure compliance with platform policies
  • Worked in a KPI-driven and highly regulated environment

Customer Support Advisor

Concentrix – International technology company · Full-time

Oct 2025 – Dec 2025
  • Provided customer support for consumer electronic products
  • Managed troubleshooting, product usage inquiries, and service requests

Education

ITS – Interaction & Visual Design

Two-year professional training program

  • Specialized training in Interaction Design and Visual Design
  • Focus on user-centered design, usability principles, interaction patterns, and UI design
  • Hands-on projects including wireframes, prototypes, user flows, and usability testing

Master's Degree in Psychology – 110/110 with Honors

University of Turin

  • Strong foundation in human behavior, cognition, and decision-making
  • Training in qualitative and quantitative research methods

Research Collaborator

University of Turin · 2014 – 2016

  • Conducted qualitative and quantitative research projects
  • Managed data collection, analysis, and reporting using SPSS and R

Languages

Italian

Native

Portuguese

Fluent

English

Professional

Let's Work Together

Interested in collaborating? Feel free to reach out and let's create something amazing.